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Paratransit Eligibility

MET Transit's determination of your ADA paratransit eligibility is based on the criteria established by the Americans with Disabilities Act (ADA) of 1990.

1. Full Eligibility

MET paratransit service will be provided to any individual whose disability prevents them from using the fixed-route bus system, whether it is accessible or not.

2. Contitional Eligibility Based on Limitations of the Fixed-Route Transit System

MET paratransit service will be provided to an individual with a disability who requires the use of a wheelchair or ramp to get on or off a fixed-route bus, if:  

  •    an accessible bus is not available
  •    the route is not accessible
  •    the bus stop is not accessible and there is no way to get to the next accessible stop

   (Please note, MET Transit's fixed-route bus system is 100% accessible. Therefore, category 2 eligibility should not apply to many individuals in MET Transit service area.)

3. Contitional Eligibility Based on Limitations on the Person's Abilities

MET paratransit service will be provided to any individual with a disability who has a disability which prevents them from traveling to or from a fixed route bus stop.

Seasonal, trip-by-trip and temporary MET paratransit service will be provided to an individual whose disability sometimes prevents them from traveling to or from a fixed route bus stop (due to climate, terrain, other environmental barriers or temporary fluctuations with disability). MET service may be provided to the nearest transit center or bus stop.

 (Please note, travel to or from a fixed route bus stop must be impossible, not just difficult.) 

Download and print an application on the Apply for Paratransit Service page or call 234-5714 to receive an application by mail